EBTCO is proud to offer a 24 hour a day, seven day a week toll free support request line for it's customers! There is no charge for this service, as we believe it's a necessary part of any complete web hosting package.

Of course, you'll still have free, unlimited use of our VHC (Virtual Help Center) as well, and we do ask that you use that if its at all possible but isn't it nice to know that you can get professional help as easy as making a toll free phone call? Even with our VHC, we answer as quickly as possible so you will always have our friendly, highly trained staff of support professionals at your disposal.

We highly recommend that you visit our Frequently Asked Questions (FAQ) before contacting a support representative. In addition, you can browse our glossary to find out more about the various online web hosting and solutions terms.